Frequently Asked Questions

  1. Why pick Labels Forever® over another label brand?
  2. How durable are Labels Forever® labels?
  3. Are your labels waterproof?
  4. What if my iron-on labels come off in the laundry?
  5. Are your sticky labels made of vinyl?
  6. Are plain-coloured labels more resistant than multicoloured ones?
  7. What is the difference between no-iron sticky labels for clothes and iron-on labels?
  8. Do you make mainly children's labels?
  9. Can I split my order into two different names?
  10. Can I choose one image only in a theme?
  11. What if i would prefer another colour for my labels?
  12. Could I have a custom logo printed on my labels?
  13. How many characters am I allowed to use to personalize my labels?
  14. How accurate is the previewer provided in your system?
  15. What if there is an error in my order: spelling, theme or other?
  16. Are returns possible?
  17. How long does it take to get my order?
  18. How do I track my order?
  19. How much does shipping an order cost?
  20. Do you accept orders by phone?
  21. Can orders be picked up at your location?
  22. Do I get a receipt for my purchase?
  23. What methods of payment do you accept?
  24. What is the security system provided for online credit card transactions?
  25. What is the product safety code of Labels Forever®?
  26. What if i have other questions?

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  1. Why pick Labels Forever® over another label brand?

    Because Labels Forever® is the smart choice: we guarantee top quality products at unbeatable prices all the time.

  2. How durable are Labels Forever® labels?

    Our labels are made of high-performance vinyl and super-strong adhesive. They are incredibly long-lasting and they are resistant to almost everything: waterproof, weather-proof, tear resistant, machine washable, washer and dryer safe, fridge and microwave safe.

  3. Are your labels waterproof?

    All of our labels are completely waterproof. Our entire line of sticky and iron-on labels is laundry and dishwasher safe.

  4. What if my iron-on labels come off in the laundry?

    Our iron-on labels have been tested to withstand hot and cold laundering without any problem. However, it could happen that the iron setting used was not hot enough when your labels were first applied. You may try re-ironing them, using a slightly hotter setting. Please contact us should the problem persist.

  5. Are your sticky labels made of vinyl?

    Yes. Our labels are made of high-performance vinyl and our printing process guarantees that the colours of our labels, as well as the names we print will not fade or discolor.

  6. Are plain-coloured labels more resistant than multicoloured ones?

    Both types of labels are equally resistant. Thanks to our special printing mode, there is no longer any difference between these options.

  7. What is the difference between no-iron sticky labels for clothes and iron-on labels?

    No iron-sticky labels for clothes are directly stickable on care-tags found on the inside of garments but could also be used on clothing without such tags if ease is preferred to optimal performance.
    Iron-on labels which are applied with an iron and adhere on any material are mainly used on clothing without care tags.

  8. Do you make mainly children's labels?

    Our labels are suitable for all ages and all labelling needs. While many of our labels and themes are geared to children, our selection is so wide and comes in so many shapes, sizes, colours and themes that they are really perfect for all ages everywhere.

  9. Can I split my order into two different names?

    Unfortunately not. Our production process does not allow splitting an order in two. However, you may choose printing your last name alone so that more members of the family share the labels.

  10. Can I choose one image only in a theme?

    Sorry. All images in the theme will have to be printed on your labels. However, if you choose any of our packages, you may vary the themes on your labels by selecting a different one for each type of label included in the package.

  11. What if i would prefer another colour for my labels?

    Labels can only be produced as described in the theme section. No changes or additions are possible.

  12. Could I have a custom logo printed on my labels?

    We would be happy to customize any of our labels with your personal logo. In order to receive a quote, please send us an email to info@labelsforever.com indicating the type of product you require, the details (specific colours, quantities, time frames), as well as a copy of your logo/graphic.

  13. How many characters am I allowed to use to personalize my labels?

    There is a set limit of 30 characters. Be aware that the more characters you use the smaller the letters on your labels. It is important to always preview your labels for clearness and legibility.

  14. How accurate is the previewer provided in your system?

    Our previewer is quite accurate but not absolutely variation-proof. That is why we check every set of labels prior to printing and again prior to shipping to make sure your labels are graphically perfect.

  15. What if there is an error in my order: spelling, theme or other?

    Our production process includes a close check of all products before packaging and shipping. Should an error on our part have gone undetected, please let us know so that we may replace your order as soon as possible. If your order was followed to the letter, we cannot be held responsible for any mistake and you will be charged accordingly for the new order. Please check our Return Policy.

  16. Are returns possible?

    Personalized products cannot be returned unless an error was made by Labels Forever® in processing your order. For further information please consult our Return Policy.

  17. How long does it take to get my order?

    Orders are usually processed within 48 to 72 hours. Upon receipt of your order, an email notification will be sent to you with an order number. Another email will follow at time of shipping to advise you of shipping date. Please allow 5 to 7 days for standard delivery within Canada. For further information as to delivery options and shipping rates within Canada, the U.S. and other countries, check: Canada Post.

  18. How do I track my order?

    As soon as we have shipped your order, you will receive an email notification confirming shipping date (See Q.17).

  19. How much does shipping an order cost?

    Please consult Canada Post's site for local and international delivery times and shipping rates, which depend on size and weight of package, location, destination, etc.
    Do not forget that free shipping is offered on all orders over $30 throughout Canada and the U.S.

  20. Do you accept orders by phone?

    Of course. You can call us at anytime during business hours: 514-965-1672

  21. Can orders be picked up at your location?

    Unfortunately not. But please consult the Canada Post site for all delivery options and costs should you need an earlier delivery.

  22. Do I get a receipt for my purchase?

    As soon as your payment is processed, you can view and print a copy of the receipt by going to My Account and clicking on the order number in My orders.

  23. What methods of payment do you accept?

    We accept payments made through .
    It is not necessary to have or open an account with PayPal in order to make a transaction.

  24. What is the security system provided for online credit card transactions?

    Securing your privacy is of the utmost importance to us and every effort has been made to guarantee top security for your online credit card transactions. For more information, please check our Privacy Policy as well as .

  25. What is the product safety code of Labels Forever®?

    We at Labels Forever® care for your safety. All our products are made from the highest quality materials. We proudly use only those materials that are free of harmful or hazardous components. Also, please remember that our labels are not a toy and should always be applied by an adult.

  26. What if i have other questions?

    Should you have any questions that are not included in this list or if you require further clarification on any of the questions listed above, do not hesitate to contact us.
    Please call 514-965-1672 or email us info@labelsforever.com at your convenience.